Terms of Service
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. General Conditions
1.1 This website is operated by the company PHOTODEP ART DOO. Throughout this Agreement, the term “we” and its derivatives refer to PHOTODEP ART DOO. The terms “website,” “site,” and “online store” “store” refer to this website.
1.2 By visiting or using this website, or any part or service thereof, you agree to the terms outlined below, including any additional terms and policies referenced on this page.
1.3 If you do not agree with all the terms of this agreement, you cannot make purchases on this site or use any of its services or features.
1.4 These Terms of Service apply to all users of the site.
2. Orders
2.1 You can place orders for products provided in our store according to the terms offered on the site.
2.2 Currently, sales and delivery are only available within the territory of Montenegro.
2.3 All information provided by you when placing an order must be accurate and up-to-date. We are not responsible for inaccurately provided information.
2.4 Please note that products are not stored in stock. We print images on textile blanks (t-shirts, sweatshirts, bags, etc.) according to your order.
2.5 Upon receiving your order, we will check the availability of the necessary textile blanks and begin production within one business day or inform you of any problems regarding your order.
2.6 The purchased items may slightly differ from the images presented. Product images on our website are for illustrative purposes only. We cannot guarantee that the color display on your device accurately reflects the color of the products.
2.7 Product may differ slightly from the images on the website in terms of color and the size of the image on the item. Due to manual production, slight shifts in image placement may occur, and the image on XXL-sized clothing may appear smaller than on S-sized clothing. By agreeing to these terms and conditions, you understand that differences in size, placement, color, ink coverage, and appearance may vary depending on the product, and you agree to allow us to use our professional judgment in this matter.
2.8 We reserve the right to reject or cancel an order for the following reasons:
– Necessary product is not available or in stock.
– Equipment problems that cannot be resolved within a reasonable time.
– The information provided by you is incorrect and/or cannot be clarified additionally.
– Your order appears to be fraudulent or deceptive.
– We could not deliver to the address provided.
– In the event of a pricing error, typo or other mistake in the website information.
– Your order includes discount codes used with a fraudulent purpose
2.9 In the event of order cancellation or partial cancellation, we will contact you via the email provided by you. Additionally, we will try to contact you by phone or messenger.
3. Prices, Discount Coupons or codes, and Promo Offers
3.1 We reserve the right to change prices for products and services at any time without prior notice. Any orders placed before these changes cannot be amended based on the revised price.
3.2 Only one discount code can be used per order. Discounts apply to the total order amount excluding delivery costs. Some discount codes may have preconditions for their validity.
3.3 We reserves the right to refuse or cancel the use of a discount code without prior notice.
3.4 We may conduct promotional offers for a specific period. We reserves the right to terminate or extend the validity of a promotional offer without prior notice.
3.5 Retail prices are indicated on the website. For wholesale inquiries, please contact our customer support service: mail@printis.art or Viber, Telegram, WhatsApp.
4. Payment
4.1 For legal entities Bank transfer is only possible.
4.2 We must receive payment in full for the goods ordered before the order can be processed.
4.3 By placing an order, you agree to pay pro-forma for the invoiced goods.
4.4. Information on products and prices for goods and services for legal entities is currently under development. The terms of operation of the online store for legal entities will be published later. For wholesale inquiries, please contact our customer support service: mail@printis.art or Viber, Telegram, WhatsApp.
5. Delivery
5.1 Currently, we only provide delivery within the territory of Montenegro.
5.2 Delivery is carried out by reliable courier services to ensure the safe and prompt delivery of your order. An alternative delivery method is postal delivery through Montenegro Post.
5.3 Please be aware that delivery times may vary depending on your location and other external factors beyond our control. We cannot guarantee a specific date or time for delivery.
5.4 After handing over your order to the transportation company, we will notify you by sending an email or a messenger message.
5.5 If you are unavailable at the specified address during delivery, the courier service may leave a notification with instructions for rescheduling or picking up the parcel from a designated pickup point.
5.6 In rare cases where delivery is delayed or lost due to reasons beyond our or the courier service’s control, we collaborate with the courier service to promptly resolve the issue.
5.7 It is essential to provide accurate and complete delivery information during the order process to ensure successful delivery. Inaccuracies or omissions may lead to delays or unsuccessful deliveries.
5.8 The courier will contact you to confirm the location and time of delivery. If you can share your geolocation, it will simplify and expedite the process of receiving your parcel.
5.9 If you have any questions regarding the delivery process, you can contact our customer support service: mail@printis.art or Viber, Telegram, WhatsApp.
5.10 Upon receiving the ordered goods, the buyer is obligated to check the contents of the delivery. In case of errors in the delivery or damage to the goods, the buyer must immediately inform the delivering courier. Do not accept the goods if there are visible external damages. If the ordered goods are unsatisfactory, you can return them, and a protocol must be drawn up, clearly stating the reason for the return. Reasons for returning goods may include defective products or a mismatch in size between the ordered and delivered items. In the case of returning defective and/or damaged goods, the invoice amount will be reduced by the cost of the returned goods.
5.11 The accuracy of the order is verified upon acceptance, and subsequent claims will not be accepted.
6. Returns and Exchanges
6.1 Returns and exchanges are possible in accordance with the conditions specified in the return and exchange policy.
7. Website Usage Rules
7.1 Access to information about products and prices for individuals is possible even without registration; however, by registering, you will be able to use more features of our website.
7.2 Access to information about products and prices for legal entities is currently under development. Information about the operation of the online store for legal entities will be published later.
7.3 We do not guarantee that the online store will operate without errors and are not responsible for any errors or omissions. In case of errors or problems while using the site, please report them via email. We do not guarantee that your use of our services or the online store will be uninterrupted and that all information will be timely, accurate, and reliable.
7.4 We have taken necessary technical measures to ensure your safe use of the site, but we do not guarantee that your computer will not be infected with a virus or experience any other undesirable effects related to computer technologies when using our services or online store.
7.5 We have taken technical actions and measures to ensure the continuous operation of the service, but we do not guarantee that access to the site will not be disrupted, restricted, or terminated.
7.6 We reserve the right to change, replace, suspend, or delete any information or service in the online store without prior notice, or part of the services or notifications.
7.7 When using the site, you agree not to violate copyright, upload malicious content, or harm other users of the site.
7.8 Hacking, attempted hacking, and any activity that may damage the site’s infrastructure or violate data confidentiality are prohibited.
7.9 We reserve the right to refuse new registration or cancel existing registration at any time.
8. Privacy
8.1 We respect your privacy. Please review our privacy notoce as well as our cookie usage policy to understand how we process your data.
9. Messages and Notifications
9.1 As part of our services, you may receive messages (email, SMS, etc.) containing offers or other information about the products and services you have selected.
9.2 By providing your email and/or phone number, you agree that we, our partners, and companies with whom we have contractual relationships may use this information to inform you about the status of your order, delivery, and other purposes related to the products or service, as well as for administrative purposes.
10. Disclaimer
10.1 We are not responsible for any losses or damages incurred by you as a result of using our products.
10.2 We cannot, and will not, be held responsible for any loss of earnings, real or projected, as a result of an order being lost, arriving late, or not being as expected.
10.3 The information on the website is provided “as is,” without any warranties.
10.4 The PHOTODEP ART DOO company and/or any of its owners, directors, managers, agents, partners (collectively or individually) are not and cannot be held responsible for any potential damage, including but not limited to direct, indirect, or consequential damage, based on the use or non-use of the website pages or services.
11. Changes to the Terms of Service
11.1 Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
11.2 We reserve the right to update, change or replace any part of these Terms of Service at any time. All changes and additions to the terms will be posted online on the website. Changes take effect from the moment they are published on the website.
11.3 It is your responsibility to check this page periodically for changes. If you do not agree with the new conditions, you should cease visiting or using the site. Visiting or using the website or any part of its services implies acceptance of the new conditions.